FREQUENTLY ASKED QUESTIONS
ARE THE BATHMATE PRODUCTS ORIGINALS?
Yes, at Bathmate Store and its partner store Hydromaxbathmate.com you will find the original Hydro, Hydromax and HydroXtreme products, imported directly from the DX Products factory in Horbury, England. The advantage of buying from an official distributor of DX Products in the USA is the guarantee that the product is really the original Bathmate and not a bad quality counterfeit imitation that they sell in some other places and sex shops at a low price. All original water pumps have an identification number on the label with their corresponding QR code, fakes do not.
DO THEY REALLY WORK?
Yes, these penis pumps really do work. The manufacturer has invested thousands of hours designing and developing the products in their laboratory to ensure that they work as promised. The fact that the manufacturer receives less than 0.003% returns is proof that the buyers are really satisfied. This is due to the principle under which pumps work. When using a Bathmate water pump, the suction generates a flow of blood to the cavity of the penis so that it grows. More and more blood will reach the spongy chamber of the penis, which causes the penis to generate more cells to increase its size and to lodge more blood in it during erection. With the increase of this capacity to lodge more blood in the tissues, the penis will increase in size. To learn more about the scientific reasons for the operation, visit the How It Works section.
ARE THEY SAFE TO USE?
Yes, Bathmate products are perfectly safe to use. All the parts that come in contact with your skin have been rigorously tested and approved. Make sure you always follow the user manual.
HOW DO YOU USE THEM?
We have a section exclusively dedicated to explain how hydro pumps work and how they are used here. On the page of each product you can download the user manual. You can also see the instructional videos by clicking here
ARE THERE ANY SIDE EFFECTS?
Yes, but luckily they are all positive! Besides growing the size of your penis, Bathmate can also improve your sexual desire, help you last longer with improved stamina and intensify your ejaculations *. Check all the benefits here
CAN I HAVE SEXUAL RELATIONSHIPS WHILE I AM USING THE HYDRO-PUMP?
Of course you can. In fact, many people like to use the Bathmate pump before having sex because of the positive effects produced by the hydro pump in the penis.
WHICH MODEL AND PUMP SIZE SHOULD I SELECT?
The selection of the model and pump size depends on the current size of your erect penis and how much you are willing to spend. To find the right model and pump size for you, please see our size chart at https://www.bathmate-store.com/en/size-chart/
WHAT IS THE DIFFERENCE BETWEEN THE MODELS?
On the folloing page you will find all products and their prices https://www.bathmate-store.com/products/. There are 3 categories – Bathmate Hydro (basic), Hydromax (intermediate) and HydroExtreme (premium). The main difference between each category is the following:
The Hydro category has the original water pump developed in 2006, the Hydro 7. This is our most basic and affordable model.
The Hydromax category is the new generation of hydro pumps and is an improved version of Hydro 7. It incorporates a new bellows pump and a new valve that produces 35% more effectiveness *. It is the best selling pump in the market today because even though the price is a bit higher than the Hydro, the performance is much better. There are three sizes in the category: Hydromax 5, 7 and 9.
The HydroXtreme pumps are the most advanced and the latest innovation introduced in the market. It has a new innovative valve and a removable hand pump for maximum comfort. They are by far the most comfortable and easiest to use pumps. In the HydroXtreme category there are three sizes: HydroXtreme 5, 7 and 9.
On the following page there is a guide that will help you understand which size and model is right for you according to the current size of your erect penis: https://www.bathmate-store.com/en/size-chart/
WHAT IF I’M IN BETWEEN TWO SIZES?
Sometimes a person has a size that makes it difficult to know what size to choose, for example if it measures 4.9 or 6.9 inches. In the case of measuring 4.9 inches, we recommend choosing a pump for 5 to 7 inches and if measuring 6.9 inches we recommend choosing one for more than 7 inches. We recommend this because in these particular cases the pump will not be too big while at the same time the pump will give you more space to grow. In all other cases, we don’t recommend choosing a pump that is too big for you (e.g. choosing a Hydromax 9 when measuring 6 inches) because it will not generate optimal suction and therefore will not achieve the desired results.
HOW LONG SHOULD EACH SESSION LAST?
We recommend using the Bathmate pump during 15 to 20 minutes, 3 to 5 days a week.
WHERE CAN I BUY A BATHMATE PUMP?
The pumps are only sold through our online store Hydromaxbathmate.com. Here you will find all the Bathmate models to place your order. We ship by USPS and UPS every business day all over the U.S. with delivery in 1 to 3 business days. For more information on how to buy your hydro pump, visit the How to Buy section
WHAT ARE THE ACCEPTED PAYMENT METHODS?
You can pay with your credit card or through PayPal.
IS THE PURCHASE SECURE, WILL MY ORDER ARRIVE?
We understand your concern since unfortunately not all online store and businesses are secure. Trust is the key to all online shopping and Bathmate Store is an online store with a solid reputation that makes hundreds of shipments each month to buyers across the country.
WHEN WILL MY ORDER BE DELIVERED?
We ship your order to wherever you may live in the U.S. with United States Postal Service or UPS, guaranteeing discretion and confidentiality of our clients and their orders at all times. All packages are shipped discreetly with no mentioning or images of the content, just a plain brown boring box! We ship using USPS (United States Postal Service) o UPS (United Parcel Service) all business days with delivery within 1 to 5 business days depending on where you live in the U.S. All confirmed orders placed before 3.00 PM on business days are shipped the same day. Delivery on a specific day is not guaranteed.
DO I HAVE TO USE BATHMATE WITH WATER?
Bathmate is a water pump and as such it relies on the power of water to generate as much suction as possible. Water also generates more uniform suction than air, therefore the device works best when used in the shower or in the bath tub, but it is possible to use it with air as well.
HOW MUCH WILL MY PENIS GROW?
Users will typically achieve important gains, however as every person is different, results will be specific to each person. For more information about possible gains, please contact us at email@example.com.
CAN I USE THE PUMP IF I AM CIRCUMCISED?
It does not make any difference whether you are circumcised or not.
HOW DO I REGISTER MY PUMP FOR WARRANTY AND CHECK ITS ORIGINALITY?
The Bathmate pumps come with a 2 year factory warranty. To apply the warranty the product must be registered at https://pid.bathmatedirect.com/registration. The instructions are also found on the last page of the user manual. On this page you have to enter information such as name, e-mail, model and color and also the PID (Product Identification Number) and the SN (Serial Number). The PID is on the label and the SN is in the box and in the manual.
Just send us a mail at firstname.lastname@example.org or get in touch with us through the chat on the site.
* All statements regarding the products listed at Bathmate Store are based on the experiences of other users of the same products, however they do not constitute a guarantee with respect to the results that a person may have in their particular case.